Privacy Policy

1. Information We Collect

We collect minimal information necessary to operate the service:

• Video URLs: The public URLs you submit for downloading. These are used solely to process your download request.
• Technical Data: Standard server logs including IP address, browser type, and request timestamps. This data is used for service stability and abuse prevention.
• Cookies File (Optional): If you choose to upload a cookies.txt file for accessing restricted content, it is stored securely on our server.
• Bug Reports: If you submit a bug report, we collect your description, optional email address, and an auto-captured screenshot to help us resolve issues.

2. How We Use Your Information

• To process and deliver your video and audio downloads.
• To maintain and improve the reliability of our service.
• To prevent abuse, fraud, and unauthorized access.
• To respond to bug reports and support inquiries.

3. Data Retention

We follow a strict data minimization approach:

• Downloaded files (MP4 and MP3) are automatically and permanently deleted from our servers within 24 hours of creation.
• Download records (URL and status) are marked as expired after 24 hours and contain no video data.
• Server logs are retained for a maximum of 30 days for operational purposes.

4. Cookies and Tracking

Our website uses only essential local storage for theme preference (light/dark mode). We do not use tracking cookies, analytics cookies, or third-party advertising trackers. We do not track you across websites.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties. Your submitted URLs are sent only to the originating platform (Instagram, YouTube, TikTok, or Facebook) to retrieve the video content you requested.

6. Data Security

We implement reasonable technical and organizational measures to protect your data, including encrypted connections (HTTPS), restricted server access, and automatic file deletion. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request deletion of any uploaded cookies file at any time.
• Request information about what data we hold about you.
• Request removal of bug report data you submitted.

To exercise these rights, contact us using the contact form on our homepage.

8. Children's Privacy

Our service is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the service after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through the "Request a demo" form on our homepage or the bug report feature.